Shipping policy

Shipping Information

Processing Time:

• All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Rates:

• We offer flat-rate shipping based on your location. Shipping costs will be calculated at checkout.

Delivery Times:

• Domestic Shipping: Typically takes 3-7 business days, depending on your location.
• International Shipping: May take 7-21 business days, depending on the destination and customs processing.

Tracking Your Order:

• Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or through the carrier’s website.

Shipping Restrictions:

• Currently, we ship to the following countries: [list of countries]. If you don’t see your country listed, please contact us for assistance.

Lost or Damaged Packages:

• If your package is lost or damaged during transit, please contact us within 14 days of the estimated delivery date. We will assist you in resolving the issue.

If you have any questions regarding shipping, feel free to contact our customer service team at theaquielle@gmail.com